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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will show up. It includes thorough information about all the actions that you can carry out on the page in question. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of video tutorials explaining how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you need, explore our comprehensive Frequently Asked Questions section, which comprises questions asked by actual persons and offers practical solutions. We periodically update our FAQ database with new articles so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can get in touch with our excellent team of technical support engineers available 24-7 and ready to assist you with any query. Each trouble ticket you send will be answered within 1 hour (the average response time is approximately twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 310100

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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